We provide 24/7 support for your guests from Airbnb, VRBO, and Booking.com and more so you can focus on more important things
Customer Reviews
I am glad I found VRfrontdesk to help me with my property management of my short term vacation rental. They free up hours of my day with handling bookings, cleanings, client communication, and key exchange. I shopped around for a reliable property manager and after trying other short term rental property managers I am glad I found VRfrontdesk. Besides the quick responses (within what seems like an hour if not minutes) to both guest bookings and any questions or requests that I have, they were really easy to get set up with. They provided the templates of what will be sent to guests for both pre and post check in and then allow you to edit the templates as you see fit. Any hosts looking for a great property manager should give VRfrontdesk a try.
VR Frontdesk gives me the piece of mind to know that the online responsibilities associated with managing my short terms rentals is handled. The VRFrontdesk team is constantly striving to satisfy and improve. Thanks guys!
Your team is an absolute breath of fresh air! They are awesome! So grateful we took a chance on your company! Right now I am tracking everything to see how things are responded to, but already feel like I will be able to step away soon. Thank you, Anna J
How We Help You
Communications Experts
We assist with your guest communications, booking requests, inquiries, and more! We respond to all inquiries in under an hour and can handle email, phone, or direct responses inside your rental listing dashboard, 24 hours a day, 7 days a week.
Coordinate Cleaners
We coordinate the cleanings with your cleaners or cleaning company so you don’t have to. We can call your manager or on the ground contact if there is an issue, or call your cleaners to bring your guest extra towels. We got you covered!
Optimize Your Listings
We review and optimize your listing to get you more bookings. We respond faster than most other hosts can manage, 24 hours a day, 7 days a week! Usually, the booking goes to the host who responds first, and that can be you!
Key Benefits
Increase your revenue per unit and your price per booking by constantly ranking near the top of the search results and by getting better reviews from your guests.
Increase guest satisfaction and your listing rating because guests are always able to get in touch with our highly trained customer service staff.
Stay in as much control as you like. You still maintain access to all your accounts, and can communicate with guests as much or little as you like.
Increase your response rate dramatically due to no missed responses because you were sleeping, at work, at the grocery store etc. Higher response rate = more bookings!
Sync ALL your accounts! No more outdated calendars from multiple listing sites. We can sync all your calendars so they are up to date ALL the time.
Optimize your profile and pricing with our 10 point profile review as well as dynamic pricing. With dynamic pricing, we can adjust your pricing based on seasons, availability, and more!
#1 – Fair Pricing
Pricing Options For Everyone!
We offer options for all types of owners, from 1 to 100+ units! We only bill you a percentage based on the the reservations that we manage.
#2 – Better Systems
Trained and caring staff plus detailed checklists
We use a pretty simple system here at Your Front Desk: Trained people that care about your rental and treat it as if it was their own, combined with detailed checklists. We take the same approach that reduced mortality rates by 10% in ICU’s nationwide : checklists that must be used each time. We won’t miss any important email, we won’t miss a response that could damage your rating on your vacation site, etc.
#3 – Account Managers
Get access to a single account manager
Other management companies assign your guest inquiries to whoever happens to be taking calls or responding to emails at that time. Sometimes, that can be a different person hour to hour, or even 15 minutes later. At Your Front Desk, we have different people answering the phone at different times of day and night (nobody can stay up for 24 hours), but we have a single point of contact for questions about your account or to escalate any issues if you have a problem.
Questions
Choose a plan that fits you
- ALL PLANS Include:
- 10 Point Listing Profile Review with improvement suggestions
- Ensure all guests meet your requirements
- 24 / 7 live support
- Email and direct responses to your guests (within Airbnb dashboard, VRBO dashboard, etc) in one hour or less
- Coordinate Cleanings and key exchanges.
- Unlimited Inquiries and guest questions
- Unlimited Bookings and Reservations
- Calendar Sync
| Plan Type | Cost | Platforms | Startup Cost |
|---|---|---|---|
| Pro | 4% /month | AirBnB only | $99.95 |
| VIP | 5% /month | AirBnB, VRBO, Booking.com, direct website bookings | $99.95 |
*All plans require a $99.95 deposit to get started. Click on “Make Payment” below to securely submit your payment info. This deposit is refundable to you if you decide not to move forward with our services within 30 days. Once you pay the deposit, you will be sent a contract for review and to select your plan.*
Still have questions?
Talk to a real live human being to help you get answers! Instantly schedule a FREE 30 minute consultation with an account manager to review our plan options and ask any additional questions you may have! Check available time slots for a free consultation below:
2 months free details: Sign up for our service now to activate this special offer. *Valid for new customers only (or customers who have not used our service within the last 12 months). The service fee will be waived for new customers for the 1st and 2nd months of service. A $99 onboarding free still applies.